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List of Support Codes for Printer Errors

Support Code:

Support codes are displayed on the printer's LCD and your computer screen when errors occur.

A "support code" is an error number, and is displayed along with an error message.

When an error occurs, check the support code and take the appropriate action in response.

Support Code Appears on Printer's LCD and Computer Screen

1000 to 1ZZZ
- 1000
- 1200
- 1300
- 1401
- 1403
- 1405
- 1410
- 1411
- 15A1
- 15A2
- 1600
- 1660
- 1681
- 1687
- 1688
- 1689
- 1700
- 1701
- 1806
- 1807
2000 to 2ZZZ
- 2114
- 21F0
- 2500
3000 to 3ZZZ
- 3440
- 3441
- 3442
- 3443
- 3444
- 3445
- 3446
- 3447
- 3456
4000 to 4ZZZ
- 4103
- 4104
- 410B
- 410C
- 495A
5000 to 5ZZZ
- 5100
- 5200
- 5400
- 5700
- 5B00
- 5B01
- 5C00
6000 to 6ZZZ
- 6000
- 6500
- 6502
- 6800
- 6801
- 6830
- 6831
- 6832
- 6833
- 6900
- 6901
- 6902
- 6910
- 6930
- 6931
- 6932
- 6933
- 6940
- 6941
- 6942
- 6943
- 6944
- 6945
- 6946
- 6A00
- 6D01
7000 to 7ZZZ
- 7500
- 7600
- 7700
- 7800
A000 to ZZZZ
- A000
- A100

Note

If the paper is not jammed (the support code is not displayed) and the paper is not fed normally, see List of Support Codes for Printer Errors (Paper Jams).